About This Job
We are seeking a highly organized, professional, and friendly Front Office Admin to manage our front desk and provide essential administrative support. This role is pivotal in creating a positive first impression for visitors and ensuring smooth daily office operations. The ideal candidate will be efficient, detail-oriented, and capable of multitasking in a fast-paced environment.
Key Responsibilities
Reception & Communication
- Greet and welcome visitors in a professional and courteous manner
- Answer, screen, and direct telephone calls and emails; provide basic information as required
- Maintain a clean, organised, and welcoming reception and training areas
Administrative Support
- Carry out general clerical duties, including filing, photocopying, scanning, and data entry
- Organise meeting materials and coordinate room bookings
- Receive and distribute post, packages, and courier deliveries
- Undertake office errands as needed
Finance & Documentation
- Prepare and issue contracts and sales invoices
- Assist with daily billing and update records in internal systems
- Record and post payments
Support Functions
- Liaise with clients and suppliers on administrative matters
- Provide other administrative support as required
Requirements:
- Proven experience in a front office or administrative role
- Strong communication and interpersonal skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Good organisational and multitasking abilities
- Ability to work independently and as part of a team
- Attention to detail and discretion with confidential information
- Excellent command of English, both verbal and written
Preferred:
- Experience with invoicing, billing, or finance systems
- Proficient with CRM and/or Helpdesk systems
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